Thank you for choosing VORLITHEN. We prioritize customer satisfaction and aim to ensure your experience with our products meets or exceeds your expectations. This Money Back Guarantee is a testament to our commitment to quality and customer service.
To be eligible for a refund, the following conditions must be met:
Several types of goods are exempt from being returned, including:
Once your returned item is received and inspected, VORLITHEN will send you an email notification. We will also notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed, and the credit will automatically be applied to your original method of payment within a certain number of days.
If you haven’t received your refund yet, please follow these steps:
If you need to exchange a product for the same item, send us an email at [email protected]. Once approved, you will be instructed on where to send your item.
To return your product, you should mail it to: VORLITHEN, 123 Business Lane, Suite 100, Metropolis, CA 90210.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
For any questions regarding our Money Back Guarantee policy, please do not hesitate to contact us at [email protected].